RPIC Region I

Connecticut • Massachusetts • Maine • New Hampshire • Rhode Island • Vermont

About RPIC

The federal Office of Community Services (OCS) funds the Regional Performance and Innovation Consortia (RPIC), which aims to expand the existing Community Services Block Grant (CSBG) Training, and Technical Assistance (T/TA) Network.  This cooperative agreement supports an ongoing state and regional strategy for collaboration, capacity-building, and exemplary practice in the CSBG program and among State Community Action Agency Associations.  There are eleven RPICs across the country.  CAFCA has served as the lead organization for Region 1 (CT, MA, ME, NH, RI, and VT) since the first interation of the RPIC program in 2011.


The central mission of the 2016-2019 RPIC strategy is to ensure that states, State Associations, and CSBG-eligible entities utilize and adhere to all aspects of the CSBG Performance Management Framework, including organizational standards and Results-Oriented Management and Accountability (ROMA) Next Generation efforts, thereby improving accountability, creating learning organizations, and achieving the best possible results for low-income people and in distressed communities.  

Major focus goals

Goal 1: Maximizing and Aligning T/TA Resources across State CSBG Lead Agencies, State Associations, CSBG-eligible entities, and national technical assistance grantees to meet the needs of the CSBG Network in each state. 

Goal 2: Helping State CSBG Lead Agencies and CSBG Eligible Entities Implement, Meet, and Exceed Organizational Standards in areas such as consumer input and involvement, community engagement, community assessment, organizational leadership, board governance, strategic planning, human resource management, financial operations and oversight, and data and analysis. 

Goal 3: Encouraging a Learning Culture that Embeds ROMA Next Generation in State CSBG Lead Agencies, State Associations, and CSBG-eligible entities in the region. 

Goal 4: Disseminating Information in a timely manner to all State CSBG Lead Agencies, State Associations, and CSBG-eligible entities. 

Resource links

Region I Virtual ROMA Round Tables

In an effort to bring together Nationally Certified ROMA Trainers and Implementers in Region I to share resources and best practices of ROMA implementation in their agency and state, the Region I RPIC began holding virtual Regional ROMA Round Tables. More information on past and future round tables is below.

Round Table 1: Barbara Mooney, National Peer to Peer (NPtP) Network, discussed the new draft ROMA curriculum and talked about how valuable feedback from NCRTs and NCRIs in the field is around the new materials. National partners are looking for any suggestions on how to improve the new draft content. To listen to the webinar recording, click here. To download the PPT slides, click here.

Round Table 2: To help facilitate future discussions around ROMA-NG and provide feedback to national partners, NCRTs and NCRIs in Region I were asked to use the draft ROMA curriculum material in any training sessions they held to provide feedback. Materials can be viewed by clicking on the Network Login Tab on the ROMA website by clicking here and the webinar recording can be heard by clicking here

Round Table 3: Participants discussed feedback from NCRTs and NCRIs on Community Level Work. This involved viewing the "Understanding Community Level Work" and "Community Level Work" video prior to the webinar. To listen to the webinar recording, click here. To download the PPT slides, click here.

Region I Webinars


Stay tuned for upcoming webinars!


Collective Impact in the Field: This webinar discussed Collective Impact. Hear from three agencies in MA, ME, and VT about their Collective Impact initiatives and experiences. Learn how to begin a project at your agency, connect with potential partners in the community, challenges, things to consider, and how to report out at the community level. Click here to access the recording and here for the PPT presentation

Part 1-Collecting, Analyzing and Reporting Customer Satisfaction Data: Community Action Agencies are well-known and trusted in their communities, and work in partnership with the people they serve. During this webinar, learn about resources and processes to comply with Organizational Standard 1.3: “The organization has a systematic approach for collecting, analyzing and reporting customer satisfaction data to the governing board." It will also provide solutions participants can implement throughout their agency including tools to collect valuable customer satisfaction data and various ways to analyze and report the information to senior management, program providers, and the Board of Directors. Click here to access the recording and here for the PPT presentation

Part 2-How to Effectively Tell Qualitative and Quantitative Stories: This webinar relates to Organizational Standard 3.3 "The organization collects and analyzes both qualitative and quantitative data on its geographic services area(s) in the community assessment." Specifically, it focuses on how to tell effective qualitative and quantitative stories people will pay attention to from the data collected. Click here to access the recording and here for the PPT presentation

Part 3-Strategy for Directly Engaging the Low-Income Community in Opportunities for Agency Participation and Feedback: This webinar relates to Organizational Standard 1.1, "The organization demonstrates low-income individuals' participation in its activities" and 1.2, "The organization analyzes information collected directly from low-income individuals as part of the community assessment." This webinar discusses the most effective strategies for directly engaging your low-income community in opportunities for participation and feedback. Click here to access the recording and here for the PPT presentation